Virtual Administrative Assistant - Entry Level Job at Sterling Consulting Solutions, Inc., United States

c2dXM0xaSys3TGhOWUtoNFFxNHNZTU1yY3c9PQ==
  • Sterling Consulting Solutions, Inc.
  • United States

Job Description

Job Title: Virtual Administrative Assistant - Entry Level

Location: Remote

Job Responsibilities:

  • Booking and Coordination: Assist clients in planning and booking travel arrangements, including flights, hotels, car rentals, and activities.
  • Customer Service: Provide excellent customer service to clients via phone, email, and chat, addressing inquiries, resolving issues, and ensuring customer satisfaction.
  • Data Entry and Record Management: Maintain accurate records of bookings, payments, and customer interactions using our CRM system.
  • Travel Advisory: Offer expert advice on destinations, travel arrangements, and travel insurance options to clients.
  • Problem Solving: Handle any issues or concerns that arise during travel, such as flight cancellations or itinerary changes, and provide timely solutions.

Requirements:

  • Experience: Proven experience in a customer service role or within the travel industry.
  • Skills: Strong communication skills (verbal and written), excellent customer service abilities, and proficiency in using travel booking platforms and CRM systems.
  • Organization: Ability to manage multiple tasks and prioritize workload effectively in a remote work environment.
  • Problem-Solving: Capacity to handle and resolve customer issues promptly and professionally.
  • Flexibility: Willingness to work flexible hours, including evenings and weekends as required, to accommodate client needs and time zones.
  • Education: High school diploma or equivalent; additional certification in travel and tourism is a plus.

Benefits:

  • Remote Work: Enjoy the flexibility of working from home with a supportive team environment.
  • Competitive Salary: Compensation commensurate with experience, with opportunities for performance-based incentives.
  • Professional Development: Access to ongoing training and development opportunities within the travel industry.
  • Travel Perks: Discounts on personal travel bookings and familiarization trips to enhance product knowledge.

Job Tags

Full time, Remote job, Work from home, Flexible hours, Afternoon shift,

Similar Jobs

MIT Lincoln Laboratory

Research Scientist - System Security Researcher Job at MIT Lincoln Laboratory

 ...self-fulfillment. The at Lincoln Laboratory is made up of security architects, software developers, hardware and electrical...  ...national security. We pursue innovative, high-impact, practical research in small, focused teams. We succeed by being involved in all R&... 

Galois

Embedded Security Research Engineer Job at Galois

 ...intend under all circumstances. We are a community of researchers, engineers, and operations people dedicated to creating...  ...Galois design and develop advanced technologies for safety- and security-critical systems, networks, and applications. Engineers work in... 

Summers-Taylor, Inc.

Certified Crane Operator Job at Summers-Taylor, Inc.

Position Title: Certified Crane Operator Date_Posted: 08/01/2024 Location: Johnson City , TN Job Category: Field Employee Salary Interval: Hourly / Full - Time Pay Range: N/A Application Instructions Thank you for your interest in Summers -...

K&G Inc

Pickup Delivery Driver Job at K&G Inc

 ...K & G Inc is Hiring Immediately for Part-Time and Full-Time Delivery Drivers! Drivers will dispatch out of the terminal located at 715 23 Road, Grand Junction, Colorado 81505 and deliver in delivery vehicles provided by the employer. Starting Pay: $16/hr What... 

Semcon Group LLC

Information Security Analyst - New Jersey Area Job at Semcon Group LLC

Description: SEMCON supports the Federal Aviation Administration (FAA)'s mission, vision, and goals; and provides highly qualified, professional, technical, and managerial resources to satisfy our customer requirements. SEMCON is proud to offer a company culture...