Stellar MLS was Named a 2022, 2023, and 2024 Top Workplace by Orlando Sentinel!
We are seeking Superstars, Get the Job Done Leaders, and Go Getters to Join our Stellar Team of Multi-Talented Professionals!
Benefits - We offer a comprehensive benefits package of medical, dental, short/long term disability, life insurance, personal time off, volunteer days, and a 401K plan.
This is a Hybrid role, must be able to work in a hybrid work environment both in the office and remotely (in the state of Florida).
These essential job responsibilities, requirements, and skills are not to be construed as a complete statement of all responsibilities, requirements, and skills. Support Center Technician – Bilingual English/Spanish will be required to perform other job related essential and non-essential responsibilities, requirements, and skills as required.
What it is:
The Support Center Technician – Bilingual English/Spanish, in collaboration with MLS customers and other Stellar Departments, ensures that our customers can accomplish their business needs using our leading software in real estate. With a focus on first contact resolutions, complete and accurate documentation, adherence to standard procedures, and troubleshooting, this role performs at a high level for customer service and satisfaction.
Reporting to the Support Center Supervisor, this role requires someone who can resolve a high number of inquiries while still exhibiting exceptional quality of work.
What you'll do:
This is an hourly, non-exempt, full-time role. Your essential duties and responsibilities will consist of:
Who we need:
To succeed in this role, the Support Center Technician – Bilingual English/Spanish will need a particular skill set. For this position, those include:
2. Essential Physical Skills
(Reasonable accommodations will be made for otherwise qualified individuals with a disability).
3. Education, Certifications, and Software Skills
What you need to value:
The Support Center Technician – Bilingual English/Spanish must embody these core competencies:
At Stellar MLS, we know the best ideas are born from diverse perspectives. We are committed to a team culture of diversity and inclusion in our organization and understand the value of each person's contributions. We do not hire anyone simply to perform a job function. We believe that your skills will make those job functions an effective, integral, and important part of the growth of your department and Stellar and will contribute to the success of your colleagues and our customers. We value the skills that you bring to Stellar and expect that you will affirm our culture and values of collaboration, professionalism and cooperation through your actions and job performance.
We are an Equal Opportunity Employer/Drug Free Workplace
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