Job Description

Job Title

Store Manager—Luxury Desert Brand

What You'll Do

• A high-end specialty bakery known for its elegant, handmade cakes is seeking an experienced Store Manager to lead daily operations in its San Jose location.
• The ideal candidate is a confident leader who can drive team performance, create a positive customer experience, and maintain operational excellence in a fast-paced, service-focused environment.
• This is a full-time, in-person role with a flexible schedule based on business needs, including weekends and holidays as necessary.

What You'll Bring

• We're looking for someone who brings strong leadership skills, attention to detail, and a calm, customer-first mindset. You'll be responsible for opening and closing the store, supervising boutique staff, and ensuring smooth day-to-day operations.
• You'll coach and support the team with monthly action plans aimed at increasing sales, strengthening customer loyalty, and upholding brand standards.
• Strong communication is key—both with customers and internal teams. Conflict resolution and team mediation experience are a plus. This role requires someone who can delegate effectively, lead by example, and step in wherever needed to support the team.
• You should be self-aware, solutions-oriented, and comfortable working in a collaborative team environment. Experience training staff and building a high-performing culture is highly valued. Fluency in English is required; additional languages are a plus.
• We're in the cake business—so bring your smile.

Requirements:

• 3+ years of leadership and customer service experience that creates memorable guest experiences.

Additional Information

Direct Placement

• Health, dental, and vision insurance | Paid time off |Employee discounts

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