Job Description

As a Product Manager III on the Product Analytics team, you will play a critical role in decoding user behavior on our digital products. Your primary responsibility will be to identify, collect, analyze user data and build actionable insights. You will be responsible for user-centric dashboards that capture key performance indicators to help our product teams in their strategic decision-making and improving customer experience. You will be conducting data analysis on products used by millions of customers across:

• Pharmacy – Digital products to support associates and staff and consumer-facing digital features for mobile-apps and responsive websites
• Vision Center - Digital products to support associates and providers in-store and external mobile-app and responsive websites to support consumers with their vision needs.

Walmart is on a mission to help people live healthier lives by providing best-in-class, accessible, and affordable human-centered care to our associates and the communities we serve. Our vision is to deliver best-in-class healthcare at the right level, at the right time, in the right setting, for everyone. Our strategy is to be an integrated, omnichannel healthcare organization that leverages data, technology, design, and our unique assets to improve engagement, health equity, and outcomes.

We believe we are uniquely positioned to positively disrupt the healthcare system given our proximity, scale, consumer traffic in stores and online, and brand trust. Over 90% of Americans live within 10 minutes of a Walmart, with nearly 5,000 Walmart locations, 4,700 pharmacies, and 3,000 vision centers in medically underserved areas. Our breadth enables us to assemble holistic solutions across retail (e.g., food), pharmacy, retail clinics, digital health/telehealth services in the home and on the go, insurance services, financial services, community presence, and our partner ecosystem. Consequently, Walmart can become the preferred option for health, while creating shared value for consumers, associates, health plans, third party programs, and communities.

To support this strategy, we are building out a Product team help develop value-based health programs, a unified user experience rooted in consumer-centric design, best-in-class omnichannel care, and a robust data platform for coordinated care and personalized analytics. We are looking for the best and the brightest Product leaders at all levels who can help shape and define our product roadmap and strategy and drive agile execution. Walmart is investing aggressively in Health & Wellness, and you will have an opportunity to drive impact at scale and build a platform from the ground up, backed by the stability and scalability that the Fortune 1 company can provide.

What you’ll get to lead…

• Deliver product analytics for desktop and mobile application that help drive better customer experiences and health outcomes
• Collaborate with product and business stakeholders to identify key performance metrics and reporting needs
• Capture, track and visualize Clickstream data using Google Analytics/Adobe Analytics
• Visualize data using Tableau/ PowerBI/ Looker and conduct analyses after product launches
• Synthesize, analyze and communicate data insights to different stakeholders to influence actionable decisions
• Monitor consumer engagement data and product quality metrics to identify data anomaly and participate in the investigation
• Adhere to standard processes, compliance/security guidelines and best practices within the company
• Collaborate with product managers, and engineers to prioritize requirements in a rapidly changing environment and create product roadmaps
• Design, execute and analyze A/B tests to improve consumer experience
• Communicate project status and roadblocks on a regular basis to stakeholders

You’ll sweep us off our feet if…

• You are highly motivated by impact. You are data-driven and excited about joining this highly strategic area within Walmart
• You have experience with healthcare data that includes complicated, large systems and workflows via real-time and near real- time data exchanges
• You are obsessed with the customer and proactively use data to improve products and processes and help teams understand and prioritize where to focus
• You are a seasoned product owner who can operate independently, while collaborating effectively with business, engineering, UX design and other stakeholders
• You are comfortable influencing others , communicating clearly, leading teams, getting buy-in from leadership, and managing stakeholders in a matrixed organization
• You are excited about solving very complex challenges and can create structure amidst ambiguity
• You are scrappy but do not sacrifice on quality – you have a test-and-learn mentality and an agile way of working cross-functionally and collaboratively to improve your team’s products

· You are execution oriented and can adapt quickly to changing needs and deliver consistently

You’ll make an impact by:

• Developing and enhancing products – you will manage product roadmaps, align business and technical needs, analyze customer and product data, turn customer insights into actionable initiatives, determine rollout strategy, and manage risks
• Defining vision and strategies for your product family, using domain expertise, internal and external best practices, identifying market opportunities, building business cases, and approving objectives
• Building collaborative relationships with key partners by driving priorities aligned to business goals, communicating and prioritizing product roadmaps, and gaining buy-in from executive leadership
• Providing overall direction by analyzing business objectives and customer needs

As a part of Walmart’s Product Organization, you’ll be part of the team that creates the digital products, services, and platforms that help millions of customers save money and live better and equip 1.3 million associates with the tools that empower them to do their jobs, effortlessly. Here, you’ll apply best-in-class technology like machine learning, augmented reality, and camera vision to make the complex, simple; the unimaginable, doable; the futuristic, realistic.

With our user-centric approach to problem solving, customers and associates are at the heart of everything we build. A curious bunch, we fall in love with the problem that needs solving and collaborate with our design, technology and business partners to create inclusive, award-winning solutions. Our entrepreneurial spirit, like that of our founder Sam Walton, pushes us to dream big, but we also hold ourselves accountable with objectives and key results. Innovating on the world’s biggest stage, we get to put our product management expertise to work to deliver customer-centric shopping solutions like the Walmart app, game-changing financial and health and wellness services, and next generation associate tools, like an augmented reality stocking app, and so much more. This is that place where our work has a purpose, and we see it play out in our stores and communities every day.

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