Primary responsibility is to ensure the proper administration of the post-closing processes for consumer, residential mortgage, commercial and commercial real estate loans. Ensures service quality standards for timeliness, accuracy and completeness are met. Performs proper postclosing reviews of the loan files and adheres to bank's documentation policies and guidelines.
Principal Duties & Responsibilities:
Prepares barcodes for the loan package prior to booking.
Prepares for the disbursement of payoffs and/or cashiers per post-closing checklist.
Records documents and performs other posting-closing tasks as necessary.
Enters pending items as exceptions in the banks exceptions program.
Uploads documents such as financial information, environmental reports and appraisals to Web Director, as necessary.
Receives and obtains approval of all title requirements such as Title Commitment, CPL, Ownership and Encumbrance Reports, etc.
Follows up on receipt of the post-closing exceptions, which includes receipt of recorded documents, title policies and other documentation required to complete the file. This entails email communication with internal bank staff, our in-house legal department, title companies, and outside counsel.
Responds to e-mails from bank personnel and assists with resolution of pending items
As applicable, prepares all bank forms and performs all tasks required to comply with banks loan policies and procedures, particularly with respect to compliance.
Quality control and completing the AppLink transactions for automatic document upload into WebDirector.
Cross-train with Loan Workflow Manager to perform initial loan opening tasks for all types of business and consumer loans, including real-estate secured loans.
Acts as the liaison to get appropriate decision-makers involved to resolve problems.
Assists with special projects as necessary.
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