Job Description

Do you want to work for an established, award winning, and growing MSP with a variety of clients and technologies daily? Are you looking for a small and supportive team environment with room for growth?

For the past 20 years, Midnight Blue has been providing Full-Service IT, Cybersecurity, and VoIP solutions and support to their clients. Our continued success depends on a great team that works well together to delivery our mission of an Always On Client Experience. We are seeking an Operations Administrator to join our growing team and provide sales support to our clients with quotes and project proposals, administrative support for our sales and account management team, and other IT-related administrative tasks. This is an on-site opportunity in Pittsburgh, PA.

We’ll Provide:

• Robust benefits package including healthcare, dental, vision, and 401k
• Salary range of $55k-65k, along with tuition reimbursement and professional development assistance
• Strong core values to uphold our company standards

What You’ll Do:

• Produce quotes and proposals for small business clients
• Coordinate with Project Services team and provide administrative support for them
• Procure hardware and software
• Audit draft monthly invoices and update for accuracy
• Create POs and issue monthly and non-recurring invoices
• Software license management
• Inventory management

Skills You’ll Need:

• Basic knowledge of small business technology products (hardware, software, cloud services, phones, etc.)
• IT industry experience
• Self-motivated with the ability to work in a fast-moving environment
• Process driven and attention to detail with accuracy in performing procurement responsibilities
• Willing and able to follow processes consistently and efficiently
• Strong organizational, presentation, and customer service skills
• Ability to multi-task and adapt to changes quickly
• Skill in preparing written communications and materials
• Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
• Proficient with general office applications, including Microsoft Office.
• Able to work independently, but interfaces well with the team when needed

Nice To Have:

• Experience with Connectwise, ConnectBooster, Microsoft licensing
• MSP industry experience

Next Steps:

• Quick apply with your resume here
• Or
• Get a head start on our application and aptitude testing process here:

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