Microsoft Trainer - Tech Support Job at IntagHire, Houston, TX

dHdDeUpaeS80YjlEWTZ4OVJLZ3FZY01yZlE9PQ==
  • IntagHire
  • Houston, TX

Job Description

We are seeking a skilled and motivated professional to join our team in a dual role as a Corporate Training Specialist and Division IT Support Associate with frequent travel across the U.S. In this role, you will deliver training on Microsoft 365, Azure, Power Apps, Power Automate, and Office products, while also providing IT support to division offices, collaborating on special IS projects, and resolving technical issues.

You will design and deliver training sessions to enhance employee productivity, develop training materials, and ensure effective use of Microsoft technologies.

Responsibilities:

• Develop and deliver training on Microsoft 365, Azure, Power Apps, Power Automate, and Office products.

• Provide hands-on training and 1:1 support to employees on Microsoft technologies

• Design and create customized training materials based on user feedback and business requirements.

• Manage training schedules, group sessions, and individual training requests.

• Provide training on in-house built applications and learn new apps as they are developed

• Provide IT support to division technicians and IT managers, troubleshooting hardware and software issues.

• Collaborate with internal IT teams to resolve complex technical issues and manage IT infrastructure projects.

• Maintain and update documentation of IT policies, procedures, and user guides.

• Collaborate with vendors and external partners to resolve technical issues or implement new IT solutions.

• Ensure the effective use of Microsoft Teams and other tools to optimize productivity and collaboration.

• Stay up-to-date with the latest trends and innovations in IT and Microsoft technologies to continuously improve training content and technical support.

• Assist with the rollout of new IT tools and support division teams during transitions.

The ideal candidate should have extensive knowledge of Microsoft products, strong communication skills, and a background in IT support and training, along with the ability to manage and execute special projects.

Requirements:

• Bachelor’s degree in Computer Information Systems or related field.

• 5+ years of relevant experience in IT support and training.

• Willingness to travel approximately 60%.

• Microsoft Certified Trainer credentials and familiarity with the oil and gas industry are a plus.

Job Tags

Similar Jobs

Innovative Systems Group

Behavioral Health Care Coordinator Job at Innovative Systems Group

 ...Work Location: This is remote, in Texas. Manager prefers candidates near Austin or San...  ...providers asking for authorization. There are times a member in crisis is routed to the queue...  ...care THIS ROLE WILL TELECOMMUTE ON A FULL TIME BASIS WITHIN THE STATES OF NM, TX, OK... 

Greater Washington Urban League

Program Manager - Financial Empowerment Center Job at Greater Washington Urban League

 ...innovative interventions tailored to the lived experiences of Black individuals and families. GWULs Center for Financial Inclusion (CFI), is committed to uplifting Black and other systemically disenfranchised communities in the DC Metro Area with the knowledge, tools,... 

PeerSource

Senior Accountant Job at PeerSource

 ...PeerSource is currently recruiting for a Senior Accountant on a Direct Hire basis. This role can be worked on a hybrid capacity, based out of Denver, CO. Summary We are seeking a detail-oriented Senior Accountant to support financial operations related to international... 

Hightower, Stratton, Novigrod & Kantor

Law Clerk Job at Hightower, Stratton, Novigrod & Kantor

 ...Part-Time Law Clerk Position AV-Rated Insurance Defense Firm Are you a law student looking to gain hands-on litigation experience at a respected insurance defense firm? Our AV-rated firm in West Palm Beach is seeking a part-time Law Clerk to join our team. This role... 

Colossus Technologies Group

Security Operations Center Analyst Job at Colossus Technologies Group

 ...Key Responsibilities Security Monitoring & Incident Response Monitor network traffic, system logs, and security alerts using Splunk and other SIEM tools to identify suspicious activities Investigate, triage, and respond to security incidents (e.g., malware, breaches...