Job Description

We are currently seeking a Medical Office Assistant/Patient Access Representative to join a growing ophthalmology practice in Bethel Park, PA. This in-person role is perfect for a professional with excellent organizational skills and a passion for patient care.

• Job Title: Medical Front Desk / Patient Access Representative
• Location: Bethel Park, PA (10% travel to Monroeville location)
• Job Type: Full-Time, In-Person
• Shift: Monday–Friday, starting at 7:45 AM and ending based on the last patient (40 hours per week)
• Pay: $18–$21/hour (based on qualifications and experience)

Key Responsibilities:

• Open and close the office efficiently and securely.
• Collect and organize patient records from referring offices in preparation for appointments.
• Review patient information to determine appointment urgency.
• Manage check-in and check-out processes with accuracy and professionalism.
• Schedule and adjust patient appointments as needed.
• Collect payments, including copays and self-pay balances, and maintain accurate records.

What We’re Looking For:

• Experience: Prior experience in medical front desk operations, including check-in and check-out, is REQUIRED.
• Skills: Strong communication skills, a pleasant phone demeanor, and proficiency with computer systems.
• Training: No prior ophthalmology experience is required—comprehensive training will be provided.

Why Join Us?

• Work in a supportive, patient-focused environment.
• Receive hands-on training to develop your skills and advance your career.
• Be part of a practice that values teamwork, professionalism, and excellent patient care.

If you’re interested, we’d love to hear from you! Apply today, and if applicable we’ll follow up with a 10-minute phone call to share more details about this exciting opportunity.

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