Chat Support Agent (Remote) - 15 - 18/hr Job at NoGigiddy, Dallas, TX

c3dhMUs1VzA3TFZEWWF0MFJhd3Vhc01yZkE9PQ==
  • NoGigiddy
  • Dallas, TX

Job Description

NoGigiddy, a leading company in the on demand staffing and recruiting industry, is seeking a dedicated and passionate Chat Support Agent to join our remote team. In this role, you will play a vital role in ensuring a positive gig worker experience by providing top-notch customer support through our chat system. With our innovative platform connecting gig workers to various staffing local businesses, you will have the opportunity to make a real impact in revolutionizing the gig staffing industry.

At NoGigiddy, we prioritize our gig workers and aim to promote flexibility and convenience. Our dedication to improving the gig worker experience sets us apart, as we constantly explore new ways to create even more earning opportunities for gig workers. By joining our GigSquad, you will be part of a team that values your contribution and offers various paths for growth and development.

Responsibilities

  • Respond promptly to gig workers' inquiries and provide accurate and helpful information through our chat support system.
  • Address and resolve gig workers' concerns, issues, or complaints with empathy and professionalism.
  • Collaborate with other team members to ensure a seamless and efficient chat support experience for gig workers.
  • Stay up-to-date with the features and functionalities of the NoGigiddy platform and our partner staffing apps.
  • Assist gig workers in navigating the NoGigiddy platform and troubleshoot any technical issues they may encounter.
  • Actively promote the benefits and features of NoGigiddy to gig workers to encourage engagement and participation.
  • Document and escalate complex or unresolved queries to the appropriate departments for further assistance.

Requirements

  • Proven experience as a customer support agent or similar role, preferably in the gig economy or staffing industry.
  • Excellent written and verbal communication skills, with the ability to communicate clearly and concisely.
  • Strong multitasking and problem-solving skills, with the ability to navigate between multiple chat conversations efficiently.
  • Empathetic and customer-oriented mindset, with a genuine desire to help gig workers succeed.
  • Proficient computer skills, including the ability to navigate software applications and work with chat support tools.
  • Ability to work independently and remotely while maintaining a high level of productivity and focus.
  • Flexibility to work during peak hours, including evenings and weekends, to provide support as needed.

Job Tags

Part time, Local area, Remote job, Afternoon shift,

Similar Jobs

AdvisaCare

Licensed Practical Nurse/Registered Nurse Needed Per Diem for Wound Care Job at AdvisaCare

 ...Get ready for Christmas with AdvisaCare!! AdvisaCare is seeking an experienced Per Diem Licensed Practical Nurse (LPN) or Registered Nurse (RN) to provide daily wound care to our client in Gagetown. The ideal candidate must be dynamic, energetic, organized and an... 

KTSF

Mandarin-speaking TV News Reporter Job at KTSF

 ...for its live Mandarin-language newscasts.The person needs to shoot produce, write and edit news for broadcast, on-line and social media.This job, which is on-site, may include anchoring live news broadcasts. A minimum of one year of translation work, writing, reporting... 

Trident Consulting

Salesforce Administrator Job at Trident Consulting

 ...We have multiple openings for Salesforce Administrator in Concord, CA Hybrid Onsite . Please read further about the job profile: Role: Salesforce Administrator - CPQ & CRM Location: Concord, CA ( Hybrid Onsite ) Duration: Contract to hire (W2 Contract)... 

Canaan Valley Resort

Recreation Attendant Job at Canaan Valley Resort

Works recreation areas, pool, recreation equipment rentals, campground. Greets and helps visitors. Related work as required. Duties may include checking out guests; operating cash register and credit card machine, stocking shelves, may perform housekeeping duties in area... 

DCI Donor Services

Family Care Coordinator Job at DCI Donor Services

 ...process. Responsibilities may be affected by increased donor activity. Performs other duties as assigned. The Family Care Coordinator will work 15 days per month and be on call for periods of up to 24 hours. The ideal candidate will have: ~ A...