Job Description
NIH Hierarchy:
- National Institutes of Health (NIH)
- National Institute on Deafness and Other Communications Disorders (NIDCD)
Tasks/Services:
- Participate in patient care/services and the administration of assessments of the auditory and vestibular systems in pediatric and adult patients under the supervision of the audiologist. This may include providing assistance as a second tester to facilitate pediatric patients during evaluation.
- Maintain the audiology clinic and service setting through verification of the function and safety of the equipment routinely, perform infection control, maintain inventory of supplies, and assist with clerical duties (e.g., stocking, ordering preparations, recordkeeping, etc.).
- Assist with clinical appointment coordination and scheduling reviews to ensure room resources and staffing needs are met for clinical care delivery.
- Provide assistance in the regulatory oversight and daily operational logistics of clinical research protocols. This may include technical supports like basic troubleshooting, help ticket placement, and calibration checks and logs for quality assurance.
- Assist with submissions of all new clinical research protocols to internal research support teams and IRB.
- Provide assistance to support patient and care providers for patient navigation and patient experience through Audiology (customer Service skills and comfort with pediatric/complex care preferred).
- Document clinical encounters for patients within required systems as needed. This may include data quality assurance through database updates and manual entry of some key data elements.
- Assist with quality assurance and clinical systems updates routinely.
- Perform routine cleaning, inspections, validation, and testing on equipment, and ensure that required maintenance is scheduled.
- Assist with activities such as research projects, in-service training, outreach, and training activities hosted by Audiology.
- Participate in meetings and present updates to other lab staff.
Minimum Requirements :
- Minimum of college degree in communication sciences and disorders, or in relevant scientific discipline from a regionally or nationally accredited program OR military job series awarding certificate (audiology/ENT).
- Minimum of one (1) year of relevant experience in a clinical research environment.
- Strong communication skills, both oral and written.
- Communication and interpersonal skills necessary for the tasks assigned and engaging with pediatric to adult individuals.
- Excellent analytical, organizational and time management skills.
- Ability to multi-task and pay close attention to detail.
- Adaptability to changing day-to-day activities to support the clinical needs (i.e., each day may not look the same from patient care to administrative support duties).
Preferred Qualifications:
- Audiology Assistants Certification (C-AA) or Occupational Hearing Conservationist (OHC) certification (past record or current
- BLS certification
- Proficient in leveraging various data systems and software, including advanced skills in Microsoft Excel, Word, Teams, PowerPoint, Outlook, and Access.
- Demonstrated capability in navigating both PC and Mac platforms with fluency and ease.
Place of Performance:
- The world-famous Building 10 on NIH’s main campus in Bethesda, Maryland.
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