Job Description

The Valet Attendant, reporting to the Valet Manager, is responsible for driving, parking and retrieving customer cars in a safe and courteous manner and assist customers in and out of their vehicle. Valet Attendants play a crucial role in making sure all customers are given a professional, courteous and timely valet service, ensuring the proper collection of fees, while complying with department rules and regulations. The Attendant also is responsible for working the Landside Transportation booth, which assists passengers in obtaining taxi and shuttle services to local destinations. Enforce the rules and regulations governing Ground Transportation services. The Attendant may work a designated shift, floating or rotating shift. The position provides 24/7 coverage.

ESSENTIAL JOB FUNCTIONS:

• May be responsible for working the Landside Transportation booth, which assists passengers in obtaining taxi and shuttle services to local destinations. Enforce the rules and regulations governing Ground Transportation services. Expected to arrive on time, every scheduled workday. Responsible, reliable and a great attendance record.
• Maintain a neat, clean appearance, on arrival and remain in complete uniform before and during scheduled shifts.
• Respond to customer questions in a prompt and courteous manner. Welcome customers and put them at ease when taking possession of their vehicle. 
• Observe all traffic laws and safe driving practices. Must be a safe, courteous, and a defensive driver. 
• Safety conscience while moving and parking vehicles around employees, customers, and the public.
• Follow, know, and understand company policy and procedures. Learn and follow routines that are extremely repetitive by design. Learn and follow directions, execute procedures and routines without deviating from training.
• Understand and follow trained routines without direct supervision. Works well unsupervised in a highly structured environment for tracking purposes. Focus on the job and not be distracted.
• General knowledge of the Charleston area, interstates, streets, landmarks, and Great Restaurants.
• Processes a variety of documentation associated with department/division operations, within designated timeframes and per established procedures receives various documentation, and reviews, completes, processes, forwards or retains as appropriate; prepares or completes various forms, reports, correspondence, and other documentation; compiles data for further processing or for use in preparation of department reports; and maintains computerized and/or hardcopy records.
• Operates or uses various equipment and supplies in order to complete work assignments operates a personal computer to enter, retrieve, review or modify data, utilizing word processing, spreadsheet, database, presentation, Internet, e-mail, or applicable software; and operates general office or other equipment as necessary to complete essential functions.
• Communicates with Airport Authority officials, supervisor, other employees, clients, third party service contractors, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
• Performs other related duties as required.

MINIMUM REQUIREMENTS TO PERFORM WORK: 

• High school diploma or equivalent.
• Or equivalent training, education, and/or experience.

Specific License or Certification Required:  

• Valid South Carolina driver’s license. 

Charleston International Airport (CHS) is a joint civil-military airport located in North Charleston, South Carolina. The airport is operated by the Charleston County Aviation Authority under a joint-use agreement with Joint Base Charleston. It is South Carolina's largest and busiest airport. The runways at CHS are owned by the U.S. Air Force and Joint Base Charleston and are shared through what is the longest running civilian/military join-use agreement of its kind with the Department of Defense. The airport, located in North Charleston, is approximately 12 miles (19 km) northwest of downtown Charleston. The airport is also home to the Boeing facility that assembles the 787 Dreamliner. Interested candidates should visit our website iflychs.com to apply.

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